{"slug":"storage-share","title":"Storage Share (Managed Nextcloud)","description":"DanubeData Storage Share provides fully managed Nextcloud instances for secure file storage, sharing, and collaboration. Each instance runs on dedicated resources with S3-backed storage, automatic TLS...","section":"Features","url":"https://docs.danubedata.ro/storage-share","markdown_url":"https://docs.danubedata.ro/storage-share.md","breadcrumbs":[{"title":"Features","slug":null},{"title":"Storage Share","slug":"storage-share"}],"headings":[{"level":1,"title":"Storage Share (Managed Nextcloud)","id":"storage-share-managed-nextcloud"},{"level":2,"title":"Key features","id":"key-features"},{"level":2,"title":"Use cases","id":"use-cases"},{"level":2,"title":"Resource profiles","id":"resource-profiles"},{"level":2,"title":"How it works","id":"how-it-works"},{"level":3,"title":"Instance lifecycle","id":"instance-lifecycle"},{"level":2,"title":"Instance access","id":"instance-access"},{"level":3,"title":"Admin credentials","id":"admin-credentials"},{"level":3,"title":"WebDAV endpoint","id":"webdav-endpoint"},{"level":2,"title":"Subdomain management","id":"subdomain-management"},{"level":3,"title":"Adding a subdomain","id":"adding-a-subdomain"},{"level":3,"title":"Removing a subdomain","id":"removing-a-subdomain"},{"level":3,"title":"Limits by plan","id":"limits-by-plan"},{"level":2,"title":"Mobile app connection","id":"mobile-app-connection"},{"level":3,"title":"Setup steps","id":"setup-steps"},{"level":3,"title":"How it works","id":"how-it-works"},{"level":3,"title":"Supported apps","id":"supported-apps"},{"level":2,"title":"Re-deploying an instance","id":"re-deploying-an-instance"},{"level":2,"title":"Deleting an instance","id":"deleting-an-instance"},{"level":2,"title":"Billing","id":"billing"},{"level":2,"title":"Limits","id":"limits"},{"level":2,"title":"Datacenter","id":"datacenter"},{"level":2,"title":"FAQ","id":"faq"},{"level":3,"title":"Can I upgrade my plan?","id":"can-i-upgrade-my-plan"},{"level":3,"title":"Can I use my own domain?","id":"can-i-use-my-own-domain"},{"level":3,"title":"How do I reset the admin password?","id":"how-do-i-reset-the-admin-password"},{"level":3,"title":"Can I install Nextcloud apps?","id":"can-i-install-nextcloud-apps"},{"level":3,"title":"Is my data backed up?","id":"is-my-data-backed-up"},{"level":3,"title":"How many users can I create?","id":"how-many-users-can-i-create"},{"level":3,"title":"Can I access Nextcloud via WebDAV?","id":"can-i-access-nextcloud-via-webdav"},{"level":2,"title":"Next steps","id":"next-steps"}],"format":"markdown","word_count":1086,"content":"# Storage Share (Managed Nextcloud)\n\nDanubeData Storage Share provides fully managed Nextcloud instances for secure file storage, sharing, and collaboration. Each instance runs on dedicated resources with S3-backed storage, automatic TLS, and mobile app support.\n\n## Key features\n\n- **Managed Nextcloud 32** — Latest Nextcloud with automatic provisioning\n- **S3-backed storage** — Up to 10 TB of object storage per instance\n- **Custom subdomains** — Multiple subdomains per instance (up to 10)\n- **Mobile app support** — One-scan QR code setup for iOS and Android\n- **Automatic TLS** — HTTPS with auto-renewing certificates\n- **Admin dashboard** — Full Nextcloud admin access\n- **Real-time status** — Live deployment progress in the DanubeData dashboard\n- **EU data residency** — All data stored in Falkenstein, Germany (GDPR-compliant)\n\n## Use cases\n\n- **Team file sharing** — Share documents, spreadsheets, and media across your organization\n- **Client file exchange** — Provide clients with a branded portal for secure file uploads\n- **Backup destination** — Use WebDAV or the Nextcloud desktop client to sync local folders\n- **Document collaboration** — Real-time editing with Nextcloud Office integrations\n- **Photo and media library** — Store and organize photos with automatic previews\n- **Mobile access** — Access files from anywhere via the Nextcloud mobile apps\n\n## Resource profiles\n\n| Profile | Display name | Storage | Subdomains | Connections | Price/month |\n|---------|-------------|---------|------------|-------------|-------------|\n| **DD1** | Sulina | 1 TB | 3 | 50 | **EUR 4.99** |\n| **DD5** | Sf. Gheorghe | 5 TB | 7 | 100 | **EUR 14.99** |\n| **DD10** | Chilia | 10 TB | 10 | 200 | **EUR 29.99** |\n\nAll profiles include:\n- Dedicated CPU and memory resources\n- Automatic TLS certificates\n- Admin panel access\n- WebDAV endpoint\n- Mobile app QR code setup\n\n## How it works\n\n### Instance lifecycle\n\n```\nCreate Instance\n     |\n     v\n  Pending -----> Provisioning -----> Running\n                     |                   |\n                     v                   v\n                   Error            Destroying\n                     |\n                     v\n                  Redeploy\n```\n\n- **Pending** — Instance record created, deployment job queued\n- **Provisioning** — Infrastructure resources being deployed\n- **Running** — Nextcloud is healthy and accessible\n- **Error** — Deployment failed (can be re-deployed)\n- **Destroying** — Resources being cleaned up\n\nStatus changes are pushed to your dashboard in real time via WebSocket.\n\n## Instance access\n\nEach instance is accessible at:\n\n```\nhttps://{subdomain}.storage.danubedata.ro\n```\n\n### Admin credentials\n\n- **Username**: `admin` (or custom, set at creation)\n- **Password**: Auto-generated, viewable in the DanubeData dashboard\n\nYou can reveal the admin password from the instance detail page by clicking the eye icon next to the password field.\n\n### WebDAV endpoint\n\nConnect desktop sync clients or mount as a network drive:\n\n```\nhttps://{subdomain}.storage.danubedata.ro/remote.php/dav/files/admin/\n```\n\n## Subdomain management\n\nEach instance gets a primary subdomain at creation. You can add additional subdomains up to your plan's limit.\n\n### Adding a subdomain\n\n1. Navigate to your instance detail page\n2. Scroll to the **Subdomains** section\n3. Enter the new subdomain name (e.g., `my-files`)\n4. Click **Add**\n\nThe subdomain will be provisioned as `{name}.storage.danubedata.ro` with its own TLS certificate. The Nextcloud trusted domains configuration is updated automatically.\n\n### Removing a subdomain\n\nClick the trash icon next to any additional subdomain. The primary subdomain cannot be removed.\n\n### Limits by plan\n\n| Plan | Total subdomains (including primary) |\n|------|--------------------------------------|\n| **Sulina (DD1)** | 3 |\n| **Sf. Gheorghe (DD5)** | 7 |\n| **Chilia (DD10)** | 10 |\n\n## Mobile app connection\n\nConnect the official Nextcloud mobile app (iOS or Android) with a single QR code scan.\n\n### Setup steps\n\n1. Open your instance detail page in the DanubeData dashboard\n2. Click **Actions** > **Connect mobile app**\n3. A QR code will be generated\n4. Open the Nextcloud mobile app on your phone\n5. On the login screen, tap the **QR code scan** button\n6. Scan the QR code displayed in the dashboard\n\nThe mobile app will connect automatically. No manual credential entry required.\n\n### How it works\n\nThe QR code contains a `nc://login/` URL with a dedicated app password created specifically for the mobile device. Each scan generates a new app password, so you can connect multiple devices independently.\n\n### Supported apps\n\n- [Nextcloud Files (iOS)](https://apps.apple.com/app/nextcloud/id1125420102)\n- [Nextcloud Files (Android)](https://play.google.com/store/apps/details?id=com.nextcloud.client)\n- Nextcloud Talk (for chat/video features, if enabled)\n\n## Re-deploying an instance\n\nIf an instance enters the **Error** state during deployment, you can re-deploy it:\n\n1. Navigate to the instance detail page\n2. Click the **Re-deploy** button in the error banner or the **Actions** menu\n\nRe-deploying preserves the instance configuration (name, subdomain, plan, credentials) and attempts a fresh deployment.\n\n## Deleting an instance\n\nDeleting an instance permanently removes all data, including files, database, and configuration.\n\n1. Navigate to the instance detail page\n2. Click **Actions** > **Delete instance**\n3. Type the instance name to confirm\n4. Click **Delete**\n\nBilling for the instance stops immediately upon deletion.\n\n## Billing\n\n- Billing is **hourly** (recorded every 5 minutes at 0.0833 hours)\n- Monthly invoices are generated on the 1st of each month\n- Billing for each instance starts at creation and stops at deletion\n- To change plans, create a new instance on the desired plan and migrate your data (see the FAQ below)\n\n## Limits\n\n- **Maximum instances per team** — 2 (default; contact support to increase)\n- **Maximum storage** — Determined by plan (1 TB / 5 TB / 10 TB)\n- **Maximum subdomains** — Determined by plan (3 / 7 / 10)\n- **Maximum connections** — Determined by plan (50 / 100 / 200)\n\n## Datacenter\n\nAll Storage Share instances are deployed in **FSN1** (Falkenstein, Germany):\n- GDPR-compliant EU data residency\n- Tier III+ datacenter\n- Redundant power and network\n\n## FAQ\n\n### Can I upgrade my plan?\n\nPlan changes are not available through the dashboard. To move to a larger plan, create a new instance on the desired plan and migrate your data using the Nextcloud admin panel or WebDAV.\n\n### Can I use my own domain?\n\nCustom domains are not currently supported. All instances use the `*.storage.danubedata.ro` domain.\n\n### How do I reset the admin password?\n\nThe admin password is set at creation and cannot be changed through the DanubeData dashboard. You can change it through the Nextcloud admin panel at **Settings > Security**.\n\n### Can I install Nextcloud apps?\n\nYes. You have full admin access and can install any Nextcloud app from the built-in app store.\n\n### Is my data backed up?\n\nStorage Share uses S3-backed object storage with erasure coding for hardware-level durability. For additional protection, you can export data at any time using the Nextcloud desktop client or WebDAV sync.\n\n### How many users can I create?\n\nThere is no hard limit on Nextcloud user accounts. The **Max Connections** limit refers to concurrent connections to the instance.\n\n### Can I access Nextcloud via WebDAV?\n\nYes. Use the WebDAV endpoint with your Nextcloud credentials:\n\n```\nhttps://{subdomain}.storage.danubedata.ro/remote.php/dav/files/{username}/\n```\n\n## Next steps\n\n- [Storage Share quick start](https://docs.danubedata.ro/storage-share-quickstart) — Create your first instance\n- [Managing Storage Share instances](https://docs.danubedata.ro/storage-share-management) — Dashboard walkthrough, credentials, subdomains, and error handling\n- [Products & pricing](https://danubedata.ro/pricing) — Compare all DanubeData products\n\n---\n\n**Questions?** Contact support at support@danubedata.ro\n","prev":{"title":"Uptime Checks","slug":"monitoring-uptime","url":"https://docs.danubedata.ro/monitoring-uptime","markdown_url":"https://docs.danubedata.ro/monitoring-uptime.md","json_url":"https://docs.danubedata.ro/monitoring-uptime.json"},"next":{"title":"Quick Start","slug":"storage-share-quickstart","url":"https://docs.danubedata.ro/storage-share-quickstart","markdown_url":"https://docs.danubedata.ro/storage-share-quickstart.md","json_url":"https://docs.danubedata.ro/storage-share-quickstart.json"},"index_url":"https://docs.danubedata.ro/index.json"}