Projects (Teams)

Projects (also called Teams) help you organize resources, manage billing, and collaborate with team members.

What are Projects?

A Project is a workspace that contains:

  • All your resources (databases, cache, VPS)
  • Team members and their permissions
  • Separate billing and invoices
  • Isolated networking
  • Individual resource limits

Why Use Projects?

Separation

  • Development vs Production: Keep environments separate
  • Client Work: Separate projects for each client
  • Departments: Organize by team or department
  • Cost Tracking: Track spending per project

Collaboration

  • Invite team members
  • Control access with roles
  • Share resources safely
  • Audit team actions

Organization

  • Logical resource grouping
  • Clear billing attribution
  • Independent limits
  • Better management

Creating a Project

Your First Project

When you sign up, you're prompted to create your first project:

  1. Enter a project name (e.g., "Production", "Development")
  2. Click Create

Additional Projects

Create more projects anytime:

  1. Click the project dropdown in the navigation bar
  2. Click Create New Project
  3. Enter a project name
  4. Click Create Project

Project Naming

Choose descriptive names:

  • Good: "Production", "Staging", "Client-Acme", "Marketing"
  • Avoid: "Project 1", "Test", "Temp"

Switching Between Projects

All project members can switch between projects:

  1. Click the project dropdown in the navigation
  2. Click on the project you want to switch to

Current project is marked with a checkmark.

All resources you see and create belong to the current project.

Project Settings

Access project settings:

  1. Click the project dropdown
  2. Click Project Settings

Rename Project

  1. Go to Project Settings
  2. Update the Project Name field
  3. Click Save

Delete Project

Warning: This deletes all resources in the project!

Before deleting:

  1. Back up important data
  2. Delete all resources manually first (recommended)
  3. Export invoices
  4. Remove team members

To delete:

  1. Go to Project Settings
  2. Scroll to Delete Project section
  3. Click Delete Project
  4. Type project name to confirm
  5. Click Delete Project

Team Management

Invite Team Members

Add people to your project:

  1. Go to Project Settings
  2. Click the Team Members section
  3. Click Add Team Member
  4. Enter their email address
  5. Select a role:
    • Owner: Full control including billing
    • Admin: Manage resources and team members
    • Member: Create and manage resources
    • Viewer: Read-only access
  6. Click Invite

The user receives an email invitation. If they don't have an account yet, the invitation is accepted automatically when they register with that email address.

Team Member Roles

Owner

  • Full control over project
  • Manage billing and payment methods
  • Add/remove team members
  • Delete project
  • All admin and member permissions

Note: Projects must have at least one owner.

Admin

  • Create, update, delete all resources
  • Manage team members (except owners)
  • View billing and usage
  • Cannot modify payment methods
  • Cannot delete project

Member

  • Create, update, delete resources they created
  • View team resources (read-only)
  • Cannot manage team members
  • Cannot access billing

Viewer

  • Read-only access to all resources
  • View metrics and logs
  • Cannot create or modify anything
  • Cannot access billing details

Change Member Role

  1. Go to Project Settings > Team Members
  2. Click the role dropdown next to a member
  3. Select a new role
  4. Changes apply immediately

Remove Team Member

  1. Go to Project Settings > Team Members
  2. Click Remove next to the member
  3. Confirm removal

Removed members lose immediate access to the project.

Leave a Project

If you're a member (not the owner):

  1. Go to Project Settings > Team Members
  2. Click Leave next to your name
  3. Confirm

You'll lose access to the project immediately.

Owners cannot leave unless they:

  1. Transfer ownership to another member first, or
  2. Delete the project

Transfer Ownership

Current owner can transfer ownership:

  1. Go to Project Settings > Team Members
  2. Click Transfer Ownership next to the new owner
  3. Confirm transfer

The new owner gets full control. Previous owner becomes an admin.

Project Billing

Each project has separate billing:

Payment Methods

  • Each project needs its own payment method
  • Payment methods are not shared between projects
  • Set a default payment method per project

Invoices

  • Generated separately per project
  • Monthly billing cycle
  • Download invoices per project

Usage Tracking

  • Track resource costs per project
  • View current month's usage
  • See cost breakdown by resource

See Billing & Payments for more details.

Project Resources

Resources belong to projects and cannot be moved between projects:

Create Resources

  1. Switch to the target project
  2. Create resources normally
  3. Resources belong to that project

View Resources

  • Only see resources for the current project
  • Switch projects to see other resources

Resource Limits

  • Limits apply per project
  • Each project has independent limits

Project Use Cases

Development & Production

Create separate projects:

Production Project

  • Production databases and cache
  • Strict team access
  • Production payment method
  • Higher resource limits

Development Project

  • Development/staging resources
  • More relaxed access
  • Separate billing for cost tracking
  • Lower resource limits

Staging Project (optional)

  • Pre-production testing
  • Identical to production configuration
  • Different data

Agency/Freelancer

Create a project per client:

Client-Acme

  • All Acme resources
  • Invite client team members if needed
  • Bill separately per client
  • Easy project handoff

Client-TechCo

  • All TechCo resources
  • Independent billing
  • Separate team access

Department/Team Organization

Marketing Team

  • Marketing websites
  • Analytics databases
  • Marketing team members

Engineering Team

  • Backend services
  • Development databases
  • Engineering team access

Data Team

  • Analytics databases
  • Data processing VPS
  • Data team members

Best Practices

Naming

  • Use clear, descriptive names
  • Include environment (prod, staging, dev)
  • Include client/project name
  • Be consistent

Organization

  • One project per environment minimum
  • Separate billing entities
  • Separate by team/department
  • Keep test projects separate

Team Management

  • Use least privilege (minimal role needed)
  • Review team members regularly
  • Remove members who leave
  • Use viewer role for stakeholders

Security

  • Limit owner access to critical staff
  • Use admin role for day-to-day management
  • Scope API tokens to a single project (the default) so integrations only touch that project — see Account Settings
  • Audit team actions regularly
  • Remove inactive members

Billing

  • One payment method per project
  • Clear cost allocation
  • Regular usage reviews
  • Set a monthly budget with alerts under Billing > Budget

Troubleshooting

Can't Create Resources

Check:

  1. You have the correct role (Member or higher)
  2. Project has a payment method
  3. Haven't exceeded resource limits
  4. Selected the correct project

Can't See Resources

Check:

  1. You're in the correct project
  2. Resources exist in this project
  3. You have appropriate permissions
  4. Resources haven't been deleted

Can't Invite Team Members

Check:

  1. You're an Owner or Admin
  2. Email address is correct
  3. User hasn't already been invited
  4. Project limit not exceeded

Invitation Not Received

Tell the invitee to:

  1. Check spam/junk folder
  2. Check correct email address
  3. Wait a few minutes
  4. Contact you to resend invitation

Can't Switch Projects

Check:

  1. You're a member of multiple projects
  2. Projects exist
  3. You haven't been removed from project
  4. Try logging out and back in

Project Limits

Default limits per project (Starter tier; limits depend on your account tier — see Account Limits):

  • Team Members: 10
  • VPS Instances: 3
  • Database Instances: 5
  • Cache Instances: 5
  • Firewalls: 10
  • SSH Keys: 25

Request increases through Account Limits page.

Next Steps

Need help? Contact support through the dashboard.